Our website address is: https://whiteelephantoil.shop
Privacy Policy
Brand: White Elephant
Company: Shree Madhav Oil Industries
At Shree Madhav Oil Industries, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect customer data when you interact with our brand White Elephant or purchase our products.
- Introduction
This Privacy Policy describes how we handle your data when you:
Visit our website
Purchase our products
Contact us through phone, email, or social media
Interact with our online platforms
By using our services, you agree to the terms described below.
- Information We Collect
We may collect the following information:
A. Personal Information
Name
Phone number
Email address
Shipping/Billing address
Order details
Payment details (processed through secure third-party gateways, not stored by us)
B. Automatic Information
When you access our website or online stores, we may collect:
IP address
Browser type
Device information
Pages viewed
Cookies and usage analytics
C. Communication Data
Messages, queries, emails, or feedback received from customers.
- How We Use Your Information
We use your information for:
✔ Order Processing
Confirming and delivering orders
Sending invoices, receipts, or order updates
✔ Customer Support
Responding to queries and complaints
Resolving delivery or service issues
✔ Improving Our Services
Analysing browsing behaviour
Enhancing website functionality
Improving product quality
✔ Marketing & Communication (Optional)
Sending updates, offers, or promotional content
Customers can opt out anytime.
- Sharing of Information
We do not sell, rent, or trade your personal data to third parties.
We only share information with:
Delivery partners (for shipping your orders)
Payment gateways (for secure payments)
Service providers (website hosting, analytics)
Legal authorities (if required by law)
All partners follow confidentiality and data protection guidelines.
- Data Storage & Security
We follow industry-standard practices to protect your information.
Security Measures Include:
Encrypted payment processing
Secure server storage
Restricted access to sensitive data
Firewalls and monitoring tools
While we take strong precautions, no system is 100% secure. Customers are advised to keep their account and payment information confidential.
- Cookies Policy
Our website may use cookies to:
Improve browsing experience
Save user preferences
Analyse website performance
You can disable cookies in your browser settings, but some features may not function properly.
- Your Rights
You have the following rights:
✔ Access your personal information
✔ Request corrections to inaccurate data
✔ Request deletion of your information (where applicable)
✔ Opt out of marketing communications
For any privacy-related request, contact us at the details below.
- Retention of Data
We retain customer information only for as long as necessary for:
Legal requirements
Order completion
Customer support
Accounting and business records
After this period, data is securely deleted or anonymized.
- Links to External Websites
Our website or social platforms may contain links to third-party websites.
We are not responsible for their privacy practices or content.
- Children’s Privacy
We do not knowingly collect data from children under 13.
If you believe such data has been collected, please contact us for immediate deletion.
- Changes to This Privacy Policy
We may update this policy from time to time.
Revisions will be posted on our website with an updated “Last Updated” date.
- Contact Information
If you have questions or concerns regarding this Privacy Policy, contact us:
Shree Madhav Oil Industries
Brand: White Elephant
📩 Email: support@shreemadhavoil.com
📞 Phone/WhatsApp: +91-9414419401
📍 Address: Ajmer Rajasthan