Terms & Conditions

Terms & Conditions

Brand: White Elephant
Company: Shree Madhav Oil Industries

These Terms & Conditions govern your use of our products and services, including purchases made under the brand White Elephant, owned and operated by Shree Madhav Oil Industries. By purchasing our products or accessing our website, you agree to these terms.

  1. Introduction

Welcome to Shree Madhav Oil Industries. We manufacture and sell edible oils including Mustard Oil, Sesame Oil, and Groundnut Oil under the brand name White Elephant.
By using our website or making a purchase, you accept these Terms & Conditions.

  1. Product Information

We ensure that all product details, including descriptions, ingredients, packaging, and pricing, are accurate to the best of our ability.

Natural variations in color, aroma, and taste may occur in cold-pressed or wood-pressed oils.

We reserve the right to modify product details or prices without prior notice.

  1. Ordering & Payments

Orders can be placed through our website, authorized distributors, or online marketplaces.

All payments must be completed using the available payment options.

We are not responsible for delays or payment failures caused by third-party payment gateways.

  1. Shipping & Delivery

Orders are processed and dispatched within the estimated timelines.

Delivery times may vary based on your location, courier delays, or unforeseen circumstances.

Once the product is handed over to the courier, tracking details will be shared when applicable.

  1. Returns, Refunds & Replacements

Returns and refunds are governed by our Refund & Return Policy.
In summary, returns may be accepted for:

Damaged products

Wrong items delivered

Quality issues (subject to inspection)

Products cannot be returned if:

Seal is opened

Product is used

Request is raised after 7 days

Visit our “Refund & Return Policy” page for detailed rules.

  1. Cancellation Policy

Orders can be cancelled before dispatch.

Orders cannot be cancelled after shipping.

Refund for cancelled orders will be processed within 3–7 business days.

  1. Intellectual Property Rights

All brand names, logos, packaging designs, website content, and product labels related to White Elephant are the intellectual property of Shree Madhav Oil Industries.

Unauthorized use, copying, distribution, or modification is strictly prohibited.

  1. Use of Website

When using our website, you agree:

Not to misuse the website for fraudulent activity.

Not to interfere with the website’s security features.

Not to upload harmful or malicious content.

We reserve the right to block or terminate access for misuse.

  1. Limitation of Liability

Shree Madhav Oil Industries is not responsible for losses arising from misuse, improper storage, or allergic reactions to our products.

We are not liable for delays caused by shipping partners or unforeseen situations.

Our total liability shall not exceed the purchase price of the product.

  1. Health & Safety Disclaimer

Our oils are manufactured using hygienic processes and food-grade standards.

Customers with peanut, sesame, or mustard allergies should avoid relevant products.

Consult a doctor if unsure about using edible oils for dietary or medical reasons.

  1. Privacy Policy

Any personal information collected during order placement or website usage is protected.
We do not sell or share customer data except for order processing and legal requirements.

  1. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be handled under jurisdiction of the local courts where the company is registered.

  1. Changes to Terms

Shree Madhav Oil Industries reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on our official platforms.

  1. Contact Information

For questions, complaints, or support, contact us:

Shree Madhav Oil Industries
Brand: White Elephant
📩 Email: support@shreemadhavoil.com

📞 Phone/WhatsApp: +91-9414419401
📍 Address: Ajmer Rajasthan

Shopping Cart